A New Chapter in Elegance - Four Seasons Hotel Bengaluru Appoints Nidhi Berry as Commercial Director

A visionary leader joins one of India’s most luxurious addresses.

In a decisive stride toward redefining its commercial strategy with elegance and precision, Four Seasons Hotel Bengaluru has announced the appointment of Nidhi Berry as Commercial Director.

With over 20 years of distinguished service across India’s most iconic hospitality brands, Berry brings to the table a finely honed sense of market dynamics, a future-forward approach to revenue strategy, and an unwavering commitment to excellence.

Where Strategy Meets Sophistication

Berry’s appointment is more than a new hire - it is a statement of intent. Her commercial vision aligns seamlessly with Four Seasons’ philosophy of intuitive luxury and people-first hospitality.

Known for marrying commercial acuity with empathetic leadership, Berry’s approach has been lauded for driving performance while nurturing people - hallmarks of truly enduring luxury.

Crafting Impact in Challenging Times

Among her many accomplishments, Berry’s swift navigation of the pandemic’s uncertainty stands out. During the initial wave of COVID-19, she was instrumental in capturing a staggering 80% share of the Vande Bharat business segment - ensuring resilience for the properties under her purview. This achievement not only reflects a deft command of high-stakes commercial negotiations but also a deep understanding of operational scalability during times of flux.

Innovation at Scale

Berry’s leadership has also seen the strategic rollout of pioneering platforms across multiple hotel chains, including:

• CRS SynXis
• Opera PMS
• IDeaS RMS

These implementations brought sweeping operational efficiency, delivering measurable value across sales and revenue functions. Her success in these ventures has earned her accolades such as Best Sales Person of the Year, alongside the Gold Certification as a Tata Business Excellence Model assessor.

From Yield to Vision: A Seamless Transition

Since joining Four Seasons Hotel Bengaluru in July 2024 as Director of Revenue Management and Yield, Berry has already made her mark in crafting the property’s forward-looking commercial blueprint. Now, in her elevated role as Commercial Director, she will spearhead:

• Sales
• Marketing
• Revenue Management
• Reservations

This unified leadership structure under Berry’s stewardship promises to enhance both guest experience and market influence, anchoring the property’s reputation as one of India’s most refined luxury destinations.

A Strategic Appointment with Purpose and Poise

The decision to entrust Berry with this expanded mandate is a testament to her ability to blend analytics with artistry, insight with instinct, and performance with purpose. As Four Seasons Hotel Bengaluru embarks on this elevated journey, Berry’s appointment reaffirms the brand’s commitment to excellence through evolution - an ethos rooted in timeless hospitality, now led by a truly modern commercial mind.